To ensure same day delivery, your order needs to be in by 1:00pm. We endeavour to have all deliveries made by 5.30pm.

Occasionally conditions like traffic and stormy weather can affect the speed of our couriers and there may be delays, but if any major issues we will inform you. Any specific time deliveries need to be confirmed through us.

If no one is home to receive the flowers we will leave them in a safe and shaded spot. All of our flowers are wrapped with a wet wrap so the stems are in water, or in a vase.

If the courier can’t access the property or there is no safe place to leave them, we will contact the sender and/or recipient to work out a solution. If they have to be re-delivered the customer will incur a re-delivery fee.

If we are provided with the incorrect delivery address the customer will be charged a re-delivery fee unless we are notified of the correct address before delivery.

We have listed all the suburbs that we currently provide a same day delivery service for. However, if your area is not listed you can contact us to find out whether we can deliver there. We hope to expand our delivery zone in the near future.

To guarantee same day delivery orders need to be in by 1:00pm. We recommend pre-ordering for a future date to avoid missing out on the same day delivery. If you have a specific time delivery please contact us on info@flowerette.co.nz to see if we can make it happen.

Yes, simply choose pick up option during checkout.

We endeavour to have all orders delivered by 5.30pm. Occasionally there may be set backs with traffic or other circumstances, but if there are any major issues we will notify you.